Jio determined to offer great offers: People are so much disappointed with JIO as it promised free lifetime services but now they are denying with it
- by Kanishka-Pahuja
- Oct 14, 2019 11:17
As per the sources, Jio has started offering 30 minutes of free talk time to pacify customers unhappy about paying for calls made to other networks in an attempt to protect its subscriber base. Customers are unhappy after the telecom operator announced that users will have to shell out 6 paise per minute for calls to other networks.
The limited-period offer was announced less than 48 hours after Reliance Jio announced the call charges. As per the sources, The call charges have been sharply criticized on social media. People argued that Jio that promised free lifetime voice calls when it started providing services three years ago. The operator decided to charge users to offload the pressure of interconnect usage charge (IUC) set by the Telecom Regulatory Authority of India (TRAI). IRC is a cost paid by a telecom operator when its users make outgoing calls to another operator's customers.
It’s said that soon after Jio’s October 9 announcement, the hashtag #boycott-Jio started trending on Twitter. In fact, some users mocked the plan, which requires them to buy vouchers of Rs 10, Rs 20, Rs 50 or Rs 100 to make calls to customers of other networks. The telco, with over 350 million subscribers, said it is compensating for the charges by offering users additional data.
After Reliance Jio's announcement was met with anger, the operator said that customers would enjoy free calls till their existing plan expired. "Dear customer, if you have recharged on or before 9th October, you can continue enjoying free call benefits (even to non-Jio numbers), until your plan expires," Reliance Jio had said.